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Frequently Asked Questions

Have a question? There’s a good chance the answer is right here. Select a topic below to see related Frequently Asked Questions. If you do not find the answer you’re looking for, use our Contact Us form to e-mail your information request to the appropriate contact.

Shipping charges are calculated based on the amount of your cart total. Orders over $175 receive free standard shipping. Overnight shipping is also available.

Most credit cards are accepted. Additionally, we accept PayPal which allows payments from a credit card, PayPal account or bank account.


We want you to feel confident when you make a purchase with Shek Beauty. Our website is encrypted with the latest technology and our payment servers are the best in the business. You can shop with peace of mind, knowing your sensitive information is safe and secure.

When your order is placed you will receive a payment receipt via the email address you have provided.  You will receive another email with the tracking information when your items have been shipped.

With all online orders, the payment is processed immediately; therefore, no invoice will be sent. You will, however, receive an online payment receipt.

Please contact a customer specialist via email at for exact pricing.

Due to the nature of our beauty products, as well as for sanitary reasons, all sales are final.

Thank you for your business!

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Customer satisfaction is our top priority. The most convenient way to get in touch with our team is via email. Please kindly allow a 24 hour response time. If your concern is regarding shipment, order processing, or product questions, please email customer service.

We look forward to serving you.

We are conveniently located inside of Signature Salon Suites.

955 E Campbell Rd #600, Richardson, TX 75081